Privacy Policy

Privacy Policy

Last Updated: July 17, 2023

At Plush Prestige, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and interact with our services. By accessing or using our website, you consent to the practices described in this policy.

  1. Information We Collect: a. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase or create an account on our website. b. Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This information helps us analyze trends, administer our website, and improve your browsing experience. c. Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track your preferences, improve our website, and customize your experience. These technologies may collect information such as your browsing behavior, referring/exit pages, and clickstream data.

  2. How We Use Your Information: a. To Process Orders: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support. b. To Improve our Services: We may use your information to analyze website usage, enhance our products and services, and personalize your experience. c. To Send Marketing Communications: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of receiving marketing communications at any time.

  3. Information Sharing: a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business, and providing services to you. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose. b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order or government regulations. c. Protection of Rights: We may disclose your personal information to protect and defend our rights or property, investigate potential violations of our policies, or detect, prevent, or address fraud, security, or technical issues.

  4. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  5. Third-Party Analytics: We use Google Analytics and Shopify Analytics to analyze website usage and improve our services. These services may collect and process data about your interactions with our website. To learn more about how Google Analytics collects and processes data, please visit their [insert link to Google Analytics' privacy policy]. To learn more about how Shopify Analytics collects and processes data, please refer to Shopify's [insert link to Shopify's privacy policy].

  6. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  7. Your Choices and Rights: You have the right to access, update, and delete your personal information. You may also opt-out of receiving marketing communications from us. Please contact us using the information provided at the end of this policy to exercise your rights.

  8. Children's Privacy: Plush Prestige does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our records.

  9. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Please review this policy periodically for any updates or modifications.

  10. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at admin@plushprestige.com or by phone (410) 205-4925